Coffee Training Seminars and Curriculum Development

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Training services for retail, wholesale and affiliated coffee industry businesses. Curriculum development services and on-location workshops are quoted per project; minimum project US$10,000.

Andrew Hetzel

Cafemakers develops customized seminars, including barista training and customer service courses for your coffee shop chain with one focus: results. Using sound instructional design, your company's procedures and beverage menu combined with the best technique available today, our courses are highly effective at improving the quality and consistency of your employees' performance.

Additionally, we can conduct training workshops at your locations or wholesale customer accounts.  Cafemakers sends coffee trainers to conduct barista training workshops at client locations in North America, Europe, the Pacific Rim, Asia and the Middle East, saving substantial personnel travel costs and lost time from work.

Cafemakers' workshops conducted at your site are very different than anything your employees have experienced before: an intense study of espresso and the correct detailed techniques necessary to create great tasting beverages with modern skill and international flair.

All programs include train-the-trainer curriculum, so that your management can continue to effectively reinforce course content and train new staff to a consistent level of performance.

Contact us today for details or to discuss schedule availability.

    Retail topics may include:

    All Audiences

  1. History of Coffee
  2. Taste: Biology and Sensory Examples
  3. Coffee Cupping: Procedures and Exercises

    4. Advanced

  4. Origin Profiles
  5. Comparative Analysis and Cupping Defects
  6. Espresso: Defined, Examples and Techniques
  7. Espresso Tasting, Blending for Espresso
  8. Dairy: Defined, Examples and Techniques
  9. Other Brewing Technologies

    10. Barista Technique and Refinement

  10. Introduction through Advanced Speed & Repetition Exercises
  11. Competition Routines
  12. Customer Service Training

    13. Retail Management

  13. Brand-specific Operating Procedures, Processes
  14. People Skills, Teambuilding
  15. Emergencies, HACCP

Sample Curriculum: Espresso Step-by-Step

Espresso Extraction Step-by-step

Tamp Espresso Extract Espresso Latte Art